FAQ's

1. How can I place an order?

• Ordering from our store is easy! Simply browse our collection, select the items you love, and add them to your cart. Proceed to checkout, fill in your shipping and payment details, and voila! Your order will be on its way to you.

2. Do you ship internationally?

• Yes, we ship our products worldwide. Wherever you are, we'll make sure your order reaches you in a timely manner.

3. How long will it take to receive my order?

• Delivery times vary depending on your location and the shipping method selected at checkout. Generally, domestic orders arrive within 10 business days, while international orders may take slightly longer. In exceptional cases it can take 1-5 days longer, because the goods are imported especially for you.

4. What payment methods do you accept?

• We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and more. At checkout, you'll be able to choose the option that suits you best.

5. Can I track my order?

• Absolutely! Once your order has been shipped, Yes, you can track your order's status by logging into your account and clicking on the "Order History" section. You will find real-time updates on your order's progress there. Use your tracking number to monitor the progress of your delivery in real-time.

6. What is your return policy?

• We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you may return it within 30-day window for returns with proof of purchase. Damaged, perishable, personalized, and hazardous items non-returnable. Exchanges via separate purchases, 14-day EU cooling-off period, refunds in 10 business days, and dedicated customer support at service@fashiontechgiz.de.

7. Are the products on your site authentic?

• Yes, all products featured on our site are 100% authentic. We source our merchandise directly from reputable suppliers and designers to ensure the highest quality and authenticity.

8. Do you offer discounts or promotions?

• Yes, we frequently offer discounts and promotions to our valued customers. To stay updated on our latest offers, be sure to sign up for our newsletter and follow us on social media. Additionally, keep an eye out for special promotions and sales events throughout the year.

If you have any other questions or need further assistance, please don't hesitate to contact us. We're here to ensure your shopping experience is seamless and enjoyable.